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CONTACT US
tenmothersfarm@gmail.com

Mail: 3301A Arthur Minnis Rd

Hillsborough, NC 27278

CSA POLICIES: THE MEMBER/FARMER AGREEMENT

Community Supported Agriculture (CSA) is a relationship between farmers and eaters. It's a step beyond just buying vegetables. When you sign up for the Ten Mothers Farm CSA, you're paying in advance for your share of the farm's harvest. You're also taking on part of the risk of planting, growing, and tending to crops. Farming is unpredictable. We can't guarantee there won't be variations in the quality and quantity of the produce we're able to harvest, depending on circumstances that are beyond our control.

In return for your support, we're excited to grow the very best vegetables we can for you. Each week, we'll share recipes, ideas, and inspiration to help you in the kitchen. We consider the CSA to be much more than a way to sell vegetables. CSA members are an extended part of the farm. If you're a new member, we hope to meet you, get to know you, and have you out to the farm. You're the fuel that keeps this farm running.

When you join our CSA, you're agreeing to these terms:

  • The season is 28 weeks of fresh, naturally-grown produce, starting in April and ending in November. Our target start week in 2019 is the week of April 23, but it depends on the weather. There will be a three-week break from deliveries in August.
     

  • The share price is $24.50 per week, which equals $686 for the season.
     

  • We plant over 40 types of vegetables each year for CSA members. Each week's CSA box will typically contain 6-8 items,  enough to feed 1-3 people, depending on how serious they are about vegetables.
     

  • When you sign up, you're agreeing to pay for your share and submit your payments on time. You can pay the full amount up front -- which is a big help to the farm -- or pay a deposit of $171.50 at sign-up and then three installments of $171.50 on May 1, June 1, and July 1. The payment options are check or Paypal (3% fee). If a payment is missed, we will notify you to discuss, and not deliver any more boxes until the payment issue is resolved.
     

  • You have the ability to customize your box before we harvest it. On Friday afternoons, we'll email you a newsletter that specifies what will be in your box, and you'll be able to use an online shopping cart to swap items in or out. You'll have until Sunday at 9:00 p.m. to make changes. If you don't make any changes, then you'll receive the default box.
     

  • You also have the ability to purchase extra vegetables each week from our online store, depending on what's available from the farm.
     

  • You're responsible for picking up your share every week, or designating someone else to pick up your share for you. (In that case, please make sure they know the pickup location hours, and also know to only take the box labeled with your name.)
     

  • If you're going out of town or will be otherwise unable to pick up your share, please notify us no later than the Sunday before the pick-up. We will hold your box that week, and issue a $24.50 credit to your account. You can spend this credit over time by purchasing extra items, or you can request a double box for a future delivery.
     

  • If you have leftover credits at the end of the season, they do not carry over to the next season. Instead, we will donate their value to a local food bank, so nothing goes to waste.
     

  • If you miss a pick-up (without scheduling a vacation hold beforehand), then the box is forfeited and the pick-up host will donate or share your box. This is because our pick-up locations are usually members' porches, and they would prefer not to have people showing up at all hours of the night. (If you're going to be just a little late to pick up your box, you can text the site host to let them know.)
     

  • There will be a 3-week break in the middle of the season, most likely the first three weeks of August, when we don't deliver boxes. This gives us a chance to catch our breath and devote time to planting fall crops. You'll be notified ahead of time, and not charged for those weeks.
     

  • Cancellations: if you need to cancel your subscription, email us at tenmothersfarm@gmail.com. If you cancel your subscription after the first delivery, then we will issue a refund on a pro-rated basis.
     

  • Refunds: if you are dissatisfied with the CSA for any reason and would like to cancel (which has never happened so far!), then we will issue a refund on a pro-rated basis.